Service - Central Texas Water Softeners

Expert Water Treatment Services

Keep Your System Running Smoothly

Our certified, licensed, and experienced technicians have seen it all. Central Texas Water Softeners is backed by the highest level of water treatment licenses and certifications available in the industry.

And don’t you worry, our all-star technicians aren’t sales reps. If it suits you better financially to fix the issue instead of replacing the entire system, that’s what we will do for you. As your Water Treatment Experts, we’re here to help you!

What We Service - Central Texas Water Softeners

What We Service

We service both residential and commercial water treatment equipment:

  • Water Softeners
  • Filters (tanks, point of use, sediment sumps, whole home filtration)
  • Reverse Osmosis systems (their filter changes, pressure tanks, faucets)
  • Ultra Violet lights
  • Nanofiltration
  • Ultrafiltration systems

We also offer filters for those who want to “self-service” their system at better prices than from online vendors. If you join our CTWS Service Program, this will include free shipping (in Texas), quantity discounts and a complimentary 15 minute facetime conversation.

Maintenance Programs

Saving You Time & Money

Joining the CTWS Service Program is easy!

Only $30 for a 2 year membership.

CTWS Service Program Includes:
  • Reduced Prices for all materials and service labor.
  • Free shipping for filter replacements.
  • Additional discounts (15%) for quantity purchases.
  • Additional complimentary services provided during a maintenance Service Call – no need to schedule an additional annual maintenance service. (Annual maintenance: this includes Injectors, field testing, brine tank review, a dosage of ResCare for resin maintenance, pressure testing.)
  • Your materials and service labor price will be frozen during the contract time.
  • If you are changing your Reverse Osmosis Filters per their schedule, this could be a savings of over $100 and the peace of mind knowing that you are supporting a local small business.
  • If you are on well water: enjoy the savings for your Sediment filters and UV Lights, just call us if you want the service for their changes.

Zone-Based Pricing 

Our service is priced by zones (please refer to the map below). The one time service charge will include the trip charge and the first 30 minutes of service. Materials and additional time are billed as used. 95% of all services are completed within the service charge time on the first call.  80% of all service requests are completed within 24-48 hours of the request.


Area Non Service Member Service Member
Zone 1 $135.00 $112.50
Zone 2 $202.50 $168.75
Zone 3 $270.00 $225.00
Zone 4 $337.50 $281.25
Zone 5 Individually Quoted Individually Quoted

Enjoy Clean Water Without Commitment

Not ready to make the commitment to buy a water softener system? Check out our Rental Page and see what rental option is right for you!

Service FAQs

We’re here to answer all your water treatment questions! Here are a few of the most commonly asked service-related questions.

We recommend scheduling monthly visual inspections of your salt levels and annual professional servicing according to manufacturer recommendations to maintain the efficiency of your water softener unit. Every 5 years you should have your Seals and Spacers changed.

While every RO system is different, we recommend changing the pre and post RO membrane filters every 6 months. Like the filters in your refrigerator. RO membrane filters will need to be changed every 1-2 years. If you have received a “boil water notice”, your RO water is safe to drink, but we recommend that you change your filters afterwards.

Signs that your water softener unit needs repairs include decreased water softening efficiency, a drop in water pressure, unusual noises during operation (lack of noise), the salt level has not reduced, the water level in the brine tank is unusually high or visible leaks. If you notice any of these signs, it’s important to address them promptly to prevent further damage and ensure the continued effectiveness of your water softener.

A typical service appointment for a water softener unit typically takes between 1 to 2 hours, depending on the nature of the maintenance or repair required. Our skilled technicians work efficiently to address any issues and ensure that your water softener is operating effectively, minimizing disruption to your daily routine.

Let Us Help You

Better Products • Better Service • Better Price
Please fill out the form below to request an estimate and we’ll get back to you as soon as possible. Alternatively you can give us a call at 830.730.6799 for immediate scheduling. Our licensed technicians are here to service both residential and commercial water treatment equipment!

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    We partnered with Wisetack to offer our customers fast and simple financing on purchases up to $25,000. Pay in easy monthly payments with financing rather than in full upfront. With Wisetack, you can select the payment plan that best fits your budget.

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    Get Financing

    All loans are subject to credit approval. Your terms may vary. Wisetack loans are issued by Hatch Bank.
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    • Texas Water Quality AssociationMember Since 2019

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